Legal
Privacy Policy
Last Updated: 15 May 2025
Octave Bay ("we", "us", "our") is committed to handling personal data responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it. It applies to all personal data collected through our website at octavebayx.info and in the course of providing our services.
1. Data Controller
The data controller for personal data processed under this policy is:
Octave Bay
233 Sukhumvit Soi 31, Khlong Tan Nuea, Watthana, Bangkok 10110, Thailand
Email: [email protected]
Phone: +66 2 662 7314
2. What Personal Data We Collect
We may collect the following categories of personal data:
- Contact information: name, email address, phone number
- Business information: company name, role, type of enquiry
- Communication records: messages sent through our contact form or by email
- Usage data: pages visited, time on site, browser type (via cookies, subject to your consent)
3. How We Collect Data
We collect personal data in the following ways:
- When you submit our contact form
- When you contact us by email or phone
- Through cookies and similar technologies on our website (see Section 8)
- In the course of delivering our consulting services
4. Legal Basis for Processing
We process personal data on the following legal bases under the Thailand Personal Data Protection Act (PDPA) B.E. 2562 and applicable data protection standards:
- Consent: for marketing communications and non-essential cookies
- Contractual necessity: to deliver services you have engaged us for
- Legitimate interest: to respond to enquiries and improve our services
- Legal obligation: where we are required to process data by Thai law
5. How We Use Personal Data
We use personal data for the following purposes:
- Responding to enquiries and service requests
- Delivering agreed consulting engagements
- Communicating about our services where you have indicated interest
- Improving our website and understanding how it is used
- Complying with legal and regulatory requirements
We do not sell personal data to third parties. We do not use personal data for automated decision-making or profiling.
6. Data Sharing
We may share personal data with:
- Service providers: hosting, email, and analytics providers who process data on our behalf under appropriate data processing agreements
- Legal authorities: where required by Thai law or a court order
We do not share personal data with other consulting clients or commercial partners for their own marketing purposes.
7. Data Retention
We retain personal data for as long as necessary for the purpose it was collected:
- Enquiry data (no engagement): up to 12 months
- Client engagement data: up to 5 years from the end of the engagement
- Usage data (analytics): up to 26 months
After these periods, data is securely deleted or anonymised.
8. Cookies
Our website uses cookies to help us understand how visitors use it. We use essential cookies (always active) and optional analytics and preference cookies (subject to your consent via our cookie banner). For full details, please see our Cookie Policy.
9. Data Protection Measures
We take reasonable technical and organisational steps to protect personal data:
- Encrypted transmission (HTTPS) for all data submitted through our website
- Access to personal data restricted to those who need it
- Secure storage on reputable hosting infrastructure
- Regular review of data handling practices
10. Your Rights
Under the Thailand PDPA and applicable standards, you have the right to:
- Access: request a copy of personal data we hold about you
- Rectification: request correction of inaccurate data
- Erasure: request deletion of your personal data in certain circumstances
- Restriction: request that we restrict processing in certain circumstances
- Portability: receive your data in a structured, machine-readable format
- Objection: object to processing based on legitimate interest
- Withdraw consent: at any time, where processing is based on consent
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before submitting any personal data to them.
12. Children's Privacy
Our services are intended for business professionals aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you believe we have done so inadvertently, please contact us and we will delete it promptly.
13. International Transfers
Where we use third-party service providers who process data outside Thailand, we ensure that appropriate safeguards are in place in accordance with the PDPA requirements for cross-border data transfers.
14. Policy Updates
We may update this Privacy Policy from time to time. Material changes will be noted at the top of this page with a revised date. Continued use of our website after any update constitutes acceptance of the revised policy.
15. Contact Us
For any questions about this policy or your personal data, please contact:
Octave Bay — Data Privacy
Email: [email protected]
Address: 233 Sukhumvit Soi 31, Khlong Tan Nuea, Watthana, Bangkok 10110
Phone: +66 2 662 7314